SHIPPING & PRE-ORDER UPDATES

 

SHIPPING UPDATES

Our main carrier, Australia Post, is currently experiencing challenges with their distribution services. 

Fewer flights and increased volumes whilst working to keep staff and customers safe are resulting in delays.

International border closures mean we are unable to ship to select international countries.

To see the latest on domestic (Australian) deliveries, click here

To see the latest on international deliveries, click here

If you are unsure whether or not F45 Store can successfully deliver to your country, please contact support@f45store.com prior to ordering.

If you place your order and we are unable to ship to your country, we will contact you and refund your order.

We sincerely apologise for this inconvenience and appreciate your patience during these unprecedented times.

Please Note: Due to the overwhelming number of inquiries to our customer service team in recent weeks please expect a delay with a reply.

 

PRE-ORDER UPDATES (All Customers except UK and EU)

LIIT Kits are in stock and all pre-orders have been dispatched.

The first batch delivery of LIIT Kit PROs was slightly delayed however dispatch has commenced and all first batch pre-orders will be shipped by June 12th at the latest.

As advised on the Product Page, the first batch is completely sold out and the second batch of LIIT Kit PROs will dispatch from mid-June.

You will receive a Shipping Confirmation email with tracking when your pre-order is on it's way. Please check your Junk and SPAM folders for this email. 

If you do not receive a Shipping Confirmation email, please email support@f45store.com with your order number, our customer service team will assist you.

PRE-ORDER UPDATES (UK and EU Customers)

The first delivery of LIIT Kit and LIIT Kit PRO will dispatch from our UK third party warehouse by mid-June.

You will receive a Shipping Confirmation email with tracking when your pre-order is on it's way. Please check your Junk and SPAM folders for this email. 

If you do not receive a Shipping Confirmation email, please email support@f45store.com with your order number, our customer service team will assist you.

If you have any further questions about you pre-order, please read the PRE ORDER TERMS & CONDITIONS before contacting support@f45store.com